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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna L. Johnson

November 24, 2025

5  out of  5
rating by Anna L. Johnson
"I am very satisfied with the services given to me by Todd Young and his staff. They were very respectful, polite, knowledgeable and answered all my questions and concerns in a way that made me comfortable and confident surrounding my policy choices. Excellent Service. I’d definitely recommend, he will not disappoint! Since being a customer, Todd sends out my yearly Thanksgiving Card which I find to be very thoughtful and a considerate gesture. He makes sure his customers know they are important and valuable."
We responded:
"Hi Anna, thanks so much for your positive review on Google. We appreciate you as our valued customer. Please let me know how we can serve with your insurance needs. Thanks for your business! "
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Becky Bellis

November 18, 2025

5  out of  5
rating by Becky Bellis
"For over 20 years “Like a Good Neighbor” Todd Young and State Farm have served our family with business, home, liability, annuity, and auto insurance. And that “Good Neighbor” spirit was incredibly reinforced this week. I had a minor car accident that was my fault. When I called State Farm claims they encouraged me to choose one of their “Select” body repair shops in my area, explaining that they would make all the arrangements right then, hassle free. I declined because I wanted a specific body shop that happened not to be on the “Select” list. I figured I would need to get two estimates, mail them to the adjuster, and have the adjuster inspect the car to get repairs approved. I was expecting a 3-4 week process before I could even begin to get my car scheduled into the shop. I was so wrong! Instead, I received a text from State Farm with a Photo Estimate Tool that guided me through a series of pictures to take with my phone of the car’s damage. Within minutes of texting the pictures I got this reply: “We’ll send an estimate and payment to you within 48 hours” with an explanation of how to set up digital pay. Come on! An estimate and payment in 48 hours? I was skeptical. But in less than 24 hours I had the estimate that my body shop accepted! And, within another 24 hours the money was deposited into my bank account! I’ve come to believe the slogan, “Like a Good Neighbor State Farm is There” is not just a slogan to Todd Young and State Farm, it’s a reality. Thank you, State Farm and my trusted agent Todd, for being there when I need you. Dave Bellis"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bridget Derricott

November 14, 2025

5  out of  5
rating by Bridget Derricott
"Todd Young is such a nice person and he will get you covered no matter what your specific needs are and he goes above and beyond to tell his customers how greatly appreciated they are he even sends out nice greeting cards during the holiday Thank You for being my agent"
We responded:
"Hey Bridget, I'm very thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks for being our customer, too!"
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Bill von stein

October 16, 2025

5  out of  5
rating by Bill von stein
"The whole office treats you like you are part of there family. The expertise on helping and taking car of your issues is FANTASTIC."
We responded:
"Hi Bill. We certainly will do our best to make our customers feel like family. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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chuck klare

October 13, 2025

5  out of  5
rating by chuck klare
"It was a good experience, Barbara was helpful and responsive in a timely manner to get us the best rates possible. They handled all changeover paperwork and correspondence making for an easy, painless turnover. Thanks Barbara"
We responded:
"Hi Chuck. I'm so glad you are happy with our service here at the Todd W. Young agency. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks for being our customer, too!"
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Bob Vaughn

September 29, 2025

5  out of  5
rating by Bob Vaughn
"After reviewing insurance plans we decided to go with Todd Young. After that we had to file a claim & State Farm was GREAT to work with & really fast to process the claim we would highly recommend Todd’s office to anyone."
We responded:
"Hey Bob, I'm so glad you are satisfied with your policy and our service. Thanks for your 5 star review and please contact us if we can help you in any way. "
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Dave Umaña

September 29, 2025

5  out of  5
rating by Dave Umaña
"I’ve been a State Farm customer for 55 years. They always answer the phone and are very nice people. More importantly, I’ve had 2 auto claims and 1 home claim with State Farm and feel that they gave me a very fair amount for all 3."
We responded:
"Hey Dave, you have been a loyal, long-term customer. Thanks so much for your business and for your 5 star review. Please let me know if we can help in any way. We're here to assist. "
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Keith Brown

August 20, 2025

5  out of  5
rating by Keith Brown
"They were very helpful and gave us the best rate compared to everyone else."
We responded:
"Thank you for your kind words, Keith! All the best to you and your family. "
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Shannon Lampe

August 20, 2025

5  out of  5
rating by Shannon Lampe
"They've been extremely helpful with everything. From helping me get my insurance in order after the death of my husband to providing me a service called Ting, this service detected anomalies with the electrical in my home. After working with Ting and my electric company we were able to stabilize it and prevent any further brown outs and possible fire hazard. Todd's office is always a phone call away and does what they can to do right. I'm very appreciative of their service. The human touch is that added bonus."
We responded:
"Hey Shannon, thanks for giving us a great review on Google. I'm so sorry for all the challenges you've had to face with your husband's passing and then this electrical issue. All the best to you and your family as you navigate the road ahead. If we can be of further assistance, please do not hesitate to contact me and my team. "
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Dan Brewer

August 15, 2025

5  out of  5
rating by Dan Brewer
"Very helpful!"
We responded:
"Hi Dan and Tonya. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Be sure to enjoy your day."
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Tonya Brewer

August 15, 2025

5  out of  5
rating by Tonya Brewer
"Eila was extremely helpful with auto insurance needs!"
We responded:
"Thank you for your kind words, Tonya. Eila does a terrific job here at the agency. Hopefully we'll do business one day in the near future! All the best to you and Dan. "
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Revella McCrary

June 5, 2025

5  out of  5
rating by Revella McCrary
"The process was so smooth and easy. The staff was so knowledgeable, helpful and efficient. I was so grateful."
We responded:
"Hi Revella, thank you for your review on Google. We're excited to have you as our newest customer since you insured with our agency. We appreciate your business and look forward to serving you for many years to come. All the best, The Todd W. Young Insurance Agency. "
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Michelle Rue

April 16, 2025

5  out of  5
rating by Michelle Rue
"The easiest, most friendly and very professional insurance quote I have ever had! And the rates beat any other quote that I have found!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate your business and look forward to serving you into the future. "
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Andrea Shakoor

March 21, 2025

5  out of  5
rating by Andrea Shakoor
"I have been with State Farm most of my life. I’ve had the pleasure of working with Todd Young and his wonderful staff for over 20 years. I appreciate their kindness, dedication, service and willingness to help. Thank you for all you’ve done over the years, not only for me, but my parents and family! GRATEFUL!!"
We responded:
"Hey Andrea. We certainly appreciate your review! Also, appreciate your business all these years! We are delighted to know you have had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Martini

March 10, 2025

5  out of  5
rating by Kim Martini
"Most recently, I called Todd's office to ask a question. Todd's was not available but his staff, as always, was able to answer my question. Todd followed up with me the next day to make sure I was taken care of. I met Todd years ago during a personal transaction with Todd and his wife. As we worked closely on the project, I inquired as to Todd's profession. I was not looking for my insurance needs at the time but we met anyways to discuss my family's insurance needs. I decided Todd and State Farm were our obvious choice. Todd and his staff have always been able to assist and if they don't have an immediate answer, they will find out and quickly return to me with an answer. I have worked with quite a few insurance agents over the years and I highly recommend Todd Young's Agency and State Farm."
We responded:
"Thanks for your kind words, Kim. We're happy that we could help you. Please reach out if there's anything else we can do. All the best to you and Bob. "
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W W

February 11, 2025

5  out of  5
rating by W W
"A truly family based insurance. They have helped me and my family save and always pleasant to talk to with issues. Definitely recommend these great people"
We responded:
"Hi Will, thanks so much for your review. We are glad that you are our customer. Please reach out if there's anything we can do to help. All the best to you! "
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Victoria Graham

January 30, 2025

5  out of  5
rating by Victoria Graham
"The secretary was extremely polite ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul Montz

December 30, 2024

5  out of  5
rating by Paul Montz
"Outstanding professional and friendly service! Todd Young has helped me save money and Increase my insurance coverage at the same time. By far the best insurance representative I have ever had!"
We responded:
"We're honored by your positive feedback, Paul. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. Thanks again and Happy New Year. "
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DOREENA COLE

October 22, 2024

4  out of  5
rating by DOREENA COLE
"Very nice agents that help you. There's always one really nice woman that answers the phone. They gave me a great deal on my car and house insurance. They help me figure out a better option for me."
We responded:
"Thank you Doreena. We certainly appreciate you and your business. Please don't hesitate to call us if you need anything else. "
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Vanessa Williams

August 9, 2024

5  out of  5
rating by Vanessa Williams
"I've been with Todd since I was 16. I'm 38 now. He and the team are amazing! Very kind, patient and caring. They're practically family!"
We responded:
"Thanks for your kind words Vanessa. The team and I feel the same way about you! Family always sticks together. We appreciate your business, too! "
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Teresa Holt

July 19, 2024

5  out of  5
rating by Teresa Holt
"Todd has been our insurance agent for home, auto, and boat for many years. He has a calm disposition, and is very knowledgeable . He has always worked with us to get the best rates possible."
We responded:
"Thank you for your kind words Teresa. I have appreciated yours and Jeff's business all these many years! Please don't hesitate to reach out if we can help in any way. "
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Duane Perry

June 10, 2024

5  out of  5
rating by Duane Perry
"If you’re looking for auto life or anything else check Todd Young’s office. I have Todd as my insurance agent for approximately 35 years. He always follows up with you about claims and gives great insight into what to do to help out. Recently a deer hit my Jeep and made sure I was okay and worked well with the dealership to get it fixed. For all your insurance needs see TODD!!"
We responded:
"Hey Duane, we certainly appreciate you and your kind words on Google. Thanks for your business over all these many years. Please contact me if I can help in any way. "
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Raymond Bischoff

May 3, 2024

5  out of  5
rating by Raymond Bischoff
"Todd cares about your needs as an insurance agent. Always willing to make changes , give honest advice, and point out things I’ve missed. His whole office is like him, very friendly and attentive to the smallest detail."
We responded:
"Hey Ray, thank you for your kind words. We appreciate you and your business all these many years! Thanks for being our customer and more importantly for your friendship. All the best to you and your family. "
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Shane Speight

April 28, 2024

1  out of  5
rating by Shane Speight
"Terrible experience office is rude and unhelpful charged for a month of insurance after I had switched companies and made it a hassle to get a refund at first I was just flat out told no and only got somewhere when I said I was going to contact State Farm’s escalation team and possible further action wasn’t told I’d get an email that I had to choose how to get my refund so it mails a check after 3 business days"
We responded:
"Hi Shane, thanks for expressing your concerns about your car insurance policy on a Google Review. It is always best to contact the insurance company directly yourself when making a change of any kind. As we discussed, your new insurance company sent their cancellation letter to a Texas address, not to our agency. We were unaware of this until you called. Also, we did get the cancellation backdated to March 21, 2024, as you requested. We are reasonable people to work with, as you can see with all the many positive reviews on Google. Yours is an exception, which could have been avoided by contacting my office directly during regular business hours. You'll recall this is the way we first got connected when we insured your car on June 15, 2022. Thanks for your business these past 21 months. If we can be of future service, please don't hesitate to contact us here at our office. Our phone number is 330-753-2237. "
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Felicia Sillman

April 25, 2024

5  out of  5
rating by Felicia Sillman
"Barbara was wonderful! They worked with me and were very responsive! I am so glad that I was referred to them! Thank you for everything!"
We responded:
"Hi Felicia.Thanks for your kind words about Barbara and the service you received from my office. I'm glad we were able to help you and thank you for your business. Please let me know how we can assist you moving forward. "